We're building Türkiye's flagship e-commerce platform.
We started in 2018 in Istanbul Maslak with three engineers. Today: a 250+ person team, three offices on three continents, 4,200+ active brands. Every line of code, every contract, every support ticket serves one goal — putting Turkish commerce ahead in the global race.
Eight years, uninterrupted construction.
Every year a new flagship module, a new market, a new certification. Every milestone here runs in production — not on a slide, in code.
- 201801 / 06
Karum is founded
Three engineers in Maslak, one mission: manage Trendyol + Hepsiburada + Amazon orders from a single panel. First MVP shipped in three months.
- 202002 / 06
First 100 brands
We grew from 0 to 100 brands through the pandemic wave. Multi-channel stock sync + manual orders + returns flow v1 live in production.
- 202203 / 06
1,000 brands & Marketplace Adapter v1
Single standard adapter for 12 marketplaces: OAuth + webhook + outbox. Cargo, invoicing and e-Archive integrations all shipped the same year.
- 202304 / 06
Karum AI v1 & Multi-warehouse
First production release of stock optimization, campaign suggestions and price intelligence. Multi-warehouse — orders auto-routed by source zone — landed in the same cycle.
- 202405 / 06
4,200+ brands · SOC 2 Type II
₺28 billion GMV, 142M orders processed. SOC 2 Type II + ISO 27001 + PCI-DSS L1 certified; active in the KVKK Data Controllers Registry.
- 202606 / 06
Karum 4.0 · App Store · Headless
A 276-module platform: 9 panels, an App Store for third-party extensions, a headless commerce SDK, 33 webhook events, 298 REST endpoints.
Six promises — the subtext of every contract.
Every product decision, every support protocol and every pricing tier at Karum passes through these six principles. The guarantee we give to our customers, developers and team.
Store-owner first
The panel is 100% no-code. No JSON, no raw HTML, no code editor, no CSS textbox. Color picker for colors, page picker for links, WYSIWYG for content. Any feature that fails the "can my 65-year-old aunt use this?" test never ships.
Local roots, global quality
Written in Istanbul, runs to world-class standards. iyzico + e-Fatura + KVKK local compliance alongside ISO 27001 + SOC 2 Type II + PCI-DSS — in the same codebase.
Transparency, non-negotiable
Open pricing (no hidden fees), open API (OpenAPI 3.1 published), open security audit (annual pentest report shared). No feature hidden behind a paywall.
The data belongs to you
Your customer data is yours. One-click export (CSV / JSON / Parquet), account deletion is full wipe. KVKK + GDPR + CCPA-compliant DPA ready to sign. No vendor lock-in.
Operational excellence
99.99% availability guarantee. 24/7 on-call engineer, independent status page, 33 webhook events for downstream sync. Post-mortems published within minutes of any incident.
Community grows it
Partner program + open source (theme-kit, SDKs on GitHub under MIT), Karum Academy courses are free. As brands grow, Karum grows — not the other way around.
The six people running Karum.
The most seasoned operations, product and engineering leaders in Turkish commerce. Every one of them spends one hour a week on customer visits.
14 years at Yapı Kredi Ventures + Hepsiburada Product. Founded Karum in 2018; visits three customers every week.
LinkedInTech lead for Trendyol platform + Getir infrastructure. Speaker on NestJS, Postgres and event-sourcing; ISO 27001 certification architect.
LinkedInOperations leadership at Aras Kargo + DHL Türkiye. Architect of cargo + warehouse + returns flows; the 6 carrier integrations came out of his team.
LinkedInProduct leadership at Spotify Stockholm + Klarna. Architect of the no-code panel philosophy; runs 12 customer interviews a week.
LinkedInShopify EMEA + IBM Enterprise sales. Manages a portfolio from SMB to 9-figure brands.
LinkedInOnline support leadership at Intercom Dublin + Slack. Architect of Karum's 4-minute average response time.
LinkedInEight numbers, one platform.
Not marketing metrics — live numbers pulled from production telemetry. All verifiable via status.karumtek.com.
Three cities, one roof.
Hybrid + remote + office — everyone in the office at least two days a week. Istanbul HQ, Berlin EMEA sales, Dubai MENA operations.
Istanbul
Maslak Mah. AOS 55. Sok. No:2 Sarıyer / İstanbul
- 210 people · Engineering + Product + Ops + Leadership
- Since 2018
Berlin
Friedrichstraße 68, 10117 Berlin, Germany
- 22 people · Sales + Customer Success (DACH)
- Since 2023
Dubai
DIFC Innovation Hub, Gate Avenue, Dubai
- 14 people · Sales + Operations (GCC)
- Since 2024
Remote
Ankara, Izmir, Antalya, Bodrum + LDN, AMS, BCN, LIS, KRK
- 32 people · Async-first; one office week per quarter
- Since 2020
The names behind us.
Our Series A and B rounds brought Turkish, European and Gulf investors. Every certificate is renewed annually by an independent auditor.
- ISO 27001:2022
- SOC 2 Type II
- PCI-DSS Level 1
- KVKK Data Controller
- GDPR Article 28 DPA
- TS EN ISO 22301
What people are saying about Karum.
How industry press and the international community positioned Karum.
“Karum is the first local platform that solves the scale problem of Turkish commerce from a single panel. 4,200+ brands and ₺28 billion GMV prove this not as a statistic but as category leadership.”
“If you're starting an e-commerce business in Türkiye, don't pick infrastructure without looking at Karum. No-code philosophy and enterprise infrastructure in the same codebase — we were surprised too.”
“The Karum team is the best example in Türkiye of turning product discipline into operational discipline. They've never missed a quarterly availability guarantee target since founding.”
“A plain-Turkish panel that gives store owners 18 hours back every week — Karum's real strength isn't in the technology, it's in the user empathy.”
Your first sale this week. Setup in 5 minutes.
Our onboarding team runs the process. Data migration, product mapping, and channel connection included — first sale on average in 3–7 days.