Every channel's orders, in one pool.
Marketplaces, your D2C storefront, and B2B all land in a single list. Fulfilment guarantee, partial returns, shipping and customer messages on one screen.
One view for the whole team, the full order lifecycle.
From the moment an order arrives until delivery — every stage on one panel, under audit log.
Single order pool
Every channel in one list. Saved filters, segments, and views.
Returns & exchange
Partial returns, item-level returns, automatic return labels.
Fulfilment & shipping
availability guarantee timer, picking list, warehouse routing, carrier label.
Customer messaging
Email, SMS, WhatsApp; status updates sent automatically.
An order in Karum, flows like this.
Marketplace creates an order
Webhook + minute polling drop the order into Karum. Idempotent.
Auto approval
If stock + payment + risk score check out, the order moves forward without manual approval.
Warehouse routing
Most suitable warehouse picked by stock, distance, and carrier availability guarantee.
Picking
Picking list arrives at the mobile terminal; barcode confirms each item.
Shipping label
Rate shopping finds the best carrier; label goes to the printer.
Customer notification
Tracking number sent via SMS/WhatsApp; portal shows live status.
In order management, the details we care about.
In marketplace mode each vendor gets a sub-order; payment splits handled separately.
Approve, label, hand to carrier — hundreds of orders at once. Idempotent + audit log.
Marketplace availability guarantee counts down; admins alerted when thresholds break.
AML/fraud rules + IP velocity + card velocity score, automatic.
Every status change + who/when/IP recorded append-only.
order.created, order.paid, order.shipped — signed, retried, dead-letter queued.
Low stock, pending payment, manual review — the waiting pool is visible.
How orders module talks to the rest.
We see 1,200 orders from Trendyol + Hepsiburada + our own site in one list at 09:00 every morning.
Available on
Your first sale this week. Setup in 5 minutes.
Our onboarding team runs the process. Data migration, product mapping, and channel connection included — first sale on average in 3–7 days.